REFUND POLICY
SUBSCRIPTIONS (IMPORTANT)
By purchasing a Match Fuel subscription, you agree to a minimum 3-month commitment.
This is in place due to the discounted pricing offered on subscription products.
Subscriptions cannot be cancelled or modified until after the third payment has been successfully processed
After the initial 3-month period, you may cancel or adjust your subscription at any time before the next billing date
By completing your purchase, you confirm that you understand and accept these terms.
RETURNS & EXCHANGES
We offer a 14-day return policy from the date your order is delivered.
To be eligible for a return:
The item must be unopened, unused, and in original packaging
You must provide proof of purchase (order number)
Due to hygiene and safety reasons, we cannot accept returns on opened supplement products
RETURN PROCESS
To request a return, please contact:
info@match-fuel.com
Include:
Your order number
Reason for return
If approved, we will provide the return address.
Items sent back without prior approval will not be accepted.
RETURN SHIPPING
Customers are responsible for return shipping costs
Original shipping costs are non-refundable
DAMAGED OR FAULTY ITEMS
If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photo evidence.
We will arrange a replacement or refund where appropriate.
REFUNDS
Once your return is received and inspected:
Approved refunds will be processed to your original payment method
Please allow 5–10 working days for the refund to appear
NON-RETURNABLE ITEMS
Opened supplements
Used products
Subscription payments already processed